Anyone interested in web hosting may subscribe to our services. The only conditions that we require are that you have a valid payment method, adhere to our Terms of Service and remain up to date with your payments. Other than that, anyone can subscribe to our services. We do not restrict services to anyone with…
Domain registrations are always instant once payment is made. If you’re transferring a domain, transfers can take as long as 7 days depending on the domain’s current registrar. There are many variables that are in effect when transferring / registering a domain, so results may vary. Once a domain registration order is processed, it can…
Our hosting services are always provisioned instantly after payment is made and received. If we need to verify any information for fraud prevention purposes, activation can take as long as 24-72 hours.
In some cases, some clients will want to register before signing up for our services. You may register to get a feel for our client interface. At the top right of our website, you’ll notice Login is accessible on all pages. Click that and Create Account should appear. Click that next. Once you’re on the registration page, enter your…
All of your invoices can be accessed through your account’s invoice page. Finding this is easy. First, make sure you’re logged into the client portal. Hover over Account and click Invoices. If you have any questions concerning your invoices, please contact our billing department.
In most cases, your invoices may be generated earlier than the due date. They are still not due until the due date listed on the invoice. With every product you purchase, a due date will be listed on your invoice from the moment you place your order. One time payment products are due the day…
There’re several ways you can view your invoice, but there’s only one way you can pay your invoice, and that’s through the invoice itself. The following areas of the client portal are where you can find your invoices. Through the dashboard after logging in. Through your invoice history under Account > Invoices. Through email notices when…
To add a credit card to your account, you’ll first need to be logged in. Once you’re logged in, follow the below instructions. Hover over Account within the client portal and click Credit Card. Click the + sign right above Add New Credit Card. Enter your card type right after Card Type. Enter your card number right after Card Number. Enter your card’s…
Paypal is a payment gateway, and there are no requirements that you must setup a Paypal account to use Paypal to make payments. If you would like to pay with Paypal using your credit card, simply choose Paypal as your payment at checkout, select “I don’t have a Paypal account” and follow their instructions, and…
If you’ve just registered / subscribed to our services and haven’t received any email notifications, check your junk mail / spam folder. Most email service providers have anti-spam measures and our emails may have not reached you in your normal folders.